Privacy & Data Policy

Your privacy and trust are important to us.
This policy explains how we collect, use, and protect your personal information when you place an order, make a payment, or contact our team.
We handle all information with care and only collect what is necessary to complete your order safely.

1. Information We Collect

When you place an order or contact us, we may collect the following information:

• Your name
• Your shipping address
• Your phone number (required for international delivery)
• Your email address (for order confirmation and delivery updates)
• Your payment information, processed securely through Stripe

We do not collect or store your payment card details directly. All transactions are handled through Stripe’s encrypted and secure payment gateway.

2. How We Use Your Information

We use your information solely for the following purposes:

• Processing and fulfilling your order
• Communicating order updates such as payment confirmation, shipment, and delivery tracking
• Contacting you if there is a delivery issue or clarification needed
• Record keeping for accounting or legal compliance

Your personal information will never be sold, rented, or shared with any third party for unrelated purposes.

3. Data Protection and Storage

All personal data related to your order is stored securely.
We use trusted third-party systems for payment and communication to ensure your information remains protected from unauthorized access, alteration, or disclosure.
Stripe processes all payments through encrypted channels and complies with the highest international data security standards (PCI-DSS).

4. Data Retention

We retain order information only for as long as necessary to:

• Complete your purchase and shipment
• Provide post-sale support or handle disputes
• Comply with financial and legal obligations

You may request the deletion of your personal data once your order has been fully completed, unless it must be retained for tax or regulatory purposes.

5. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal data (where legally permissible)

To submit a request, please contact us at support@etherousgames.com.

6. Policy Updates

We may occasionally update this Privacy & Data Policy to reflect new legal requirements or process improvements.
Any updates will be published on this page with an updated “Last Revised” date.

📬 Contact

If you have any questions about how we handle your personal data, please contact us at:
support@etherousgames.com